Ask Maranda Practical advice for practical professionals. Have questions? We have answers! Check out our new advice column for the latest. Facebook Twitter Customer Operations Need help on your strategy for your customer facing team? Leadership Are you currently a leader and are having a roadblock? Or are you looking to move into leadership? Career Growth Trying to figure out what your next move is? Or how to navigate your current organization? Operations Need help with your operations? Looking for efficiency gains, but not sure where to start? Metrics and More Metrics can be overwhelming. Make sure you are measuring what matters. SHow me that advice Have a topic you'd like to discuss? Submit your question and I will respond as soon as possible Name Email Message Anonymous Send